This is a notice for all Japan Store customers in Australia.
We have been informed that the Department of Immigration and Border Protection (DIBP), which oversees the Customs clearance for all inbound products into Australia, has announced they will be on strike on Friday 12th August 2016.
This will cause delays on all inbound mail, both 12th August and on the days following the strike, until the backlog is cleared.
So if you’re ordering from Australia, please allow for delays. And if you have a delivery deadline, we strongly suggest that you select Express shipping at checkout. In addition to being fast, this allows full online tracking of your package. For some reason, Australia Post does not track items sent by Registered Airmail.